An online recharge system has been introduced for Rapid Pass and MRT Pass for Dhaka's metro rail service.
As a result, cardholders can now top up these two passes anytime and from anywhere.
The system was inaugurated today at the Agargaon Metro Rail station by Sheikh Moinuddin, special assistant to the chief adviser assigned to the Ministry of Road Transport and Bridges.
Additional Secretary Nikhil Kumar Das and Dhaka Transport Co-ordination Authority (DTCA) Executive Director Nilima Akhter were also present.
Under the new system, Commuters can now add credit to their Rapid/MRT Pass—used on metro rail, buses and other services—through bank cards and mobile financial services via the official website or the soon-to-be launched mobile app.
The initiative reflects the authority's push towards digital services under the slogan: "No more queues, online recharge is now in your hands."
According to the Dhaka Transport Co-ordination Authority (DTCA), users must complete two steps:
Online payment: Register on www.rapidpass.com.bd, log in, select a card and pay through a preferred method.
Balance update: Tap the card at any Add Value Machine (AVM) at metro stations to update the physical balance.
Until a card is tapped at an AVM, the recharge will remain pending. DTCA also confirmed that both Rapid Pass and Dhaka Mass Transit Company Limited's MRT Pass are eligible for the facility.
Transaction rules and limits
Users can recharge between Tk 500 and Tk 5,000 at a time. A new recharge cannot be made until a pending top-up above Tk 500 has been updated at an AVM. If a card is blacklisted, disabled or invalid, the system will not process a recharge.
Recharges may be cancelled within seven days if the AVM tap has not been completed. A 2 percent service charge applies. In cases where a blacklisted card prevents balance updates despite an online transaction, a 5 percent service charge will be deducted once bank verification is available.
The project is a joint initiative of DTCA, the Road Transport and Highways Division, and Dhaka Mass Transit Company Limited (DMTCL), aiming to support commuters with a more convenient and modernised ticketing experience.