In a continued effort to prevent financial crimes such as hundi, betting, and money laundering, bKash has organised four awareness workshops for its distributors in Dhaka, Khulna, Bogura, and Cumilla.
The day-long sessions brought together bKash's channel partners to strengthen their understanding of compliance and responsible financial practices. Discussions focused on accurate transaction management, identifying fund sources, timely reporting of suspicious transactions, staff monitoring, action against non-compliant agents, and the effective use of technology to ensure transparency across the nationwide agent network.
With more than 350,000 agents across the country, bKash's distribution network plays a vital role in promoting financial inclusion. As channel partners, distributors oversee agent operations, provide regular training, maintain transaction accuracy, and ensure service quality for the company's 82 million customers.
During the sessions, distributors shared how strict adherence to compliance standards has strengthened business operations and reduced risks. They praised bKash's continuous initiatives to promote awareness and ensure safe, transparent financial practices.
Ali Ahmmed, Chief Commercial Officer of bKash, said, "A strong network has been built through the collaborative efforts of bKash and its distributors, enabling uninterrupted services to millions of customers. Beyond basic cash-in and cash-out services, agent points have become hubs of financial accessibility and management."
Mohammad Irfanul Huq, Head of Distribution and Retail Business at bKash, said that as a company regulated by Bangladesh Bank, bKash prioritises compliance above all. He urged distributors to remain vigilant to prevent the involvement of dishonest groups in illegal activities like hundi, betting, and money laundering.
As part of its ongoing initiatives, bKash continues to conduct awareness and training programmes in phases for employees across all levels of its distribution network.